Return and Refund Policy
Last updated: July 20, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, please see below for more information on our return policy.
RETURNS
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at support@digitalprofitvault.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:
Black Arrow Media OÜ Attn: Returns RMA # Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond, 10145, Estonia
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or refunded:
- Digital products once they have been accessed, downloaded or used.
For defective or damaged products, please contact us at the customer service email to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: support@digitalprofitvault.com
Black Arrow Media OÜ Tornimäe tn 5, Kesklinna linnaosa, Tallinn, Harju maakond, 10145, Estonia
Thank you for shopping at DigitalProfitVault.com!
Black Arrow Media OÜ reserves the right to amend this policy at any time.